Description
• SINGLE POINT OF CONTACT – 1-on-1 communication, I am personally available to you ANYTIME.
• 24/7/365 Availability – We have a team of people around the clock ready to help with anything
• Company Support – Departments within TQL that can help with just about anything from Operational issues (breakdowns, cross-docks, etc) to support with claims, accounting and finance.
• Technology – Customers can track their shipments online, EDI, etc.
• Carrier Selection Process – We carefully track & rate our (70,000+) carriers to ensure:
o Quality – The most reliable and professional carriers
o Compliance – Updated insurance & registrations
o Experience – Good track records and ratings
•Communication – Forthright with every issue, good or bad when it comes to your freight
•Proprietary Software – Our Load Management system allows for high accountability with high volume
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